This Refund Policy applies to all payments made for services offered by Anshul Pareek, including payments made through Razorpay, Cashfree or bank transfer.
01Overview
Because consultations, mentoring and agency services involve reserved time, preparation and expert work, most payments are non-refundable once confirmed. This policy explains the exceptions, reschedule rules and fee adjustments clearly so there are no surprises.
02Refund Summary by Service
| Service | Refund | Reschedule / Adjustment |
|---|---|---|
| Free Consultation Session | Not applicable | Subject to slot availability |
| Fixed-Day Paid Consultation | No refund once confirmed | One reschedule with 6+ hours’ notice, within 10 days |
| Online Strategic Consultation | No refund once confirmed | One reschedule with 6+ hours’ notice, within 10 days; fee (excl. GST) adjustable against a qualifying agency engagement within 30 days |
| Physical Strategic Consultation | No refund once confirmed | One reschedule with 24+ hours’ notice, within 10 days |
| Mentoring / Coaching Program | No refund after program preparation begins | Consultation fee adjustable if program confirmed within 7 days |
| Agency / Retainer Services | No refund for the current billing period | Cancel with written notice as per proposal (typically 30 days) |
| Duplicate / failed payment | Full refund | Processed after verification |
Physical consultation notice period shown as 24+ hours — confirm before publishing.
03Rescheduling Rules
- Only one reschedule is allowed per paid consultation.
- The request must be made at least 6 hours before the scheduled time (online sessions).
- The new slot must be chosen within 10 days of the original date.
- Missed sessions without prior notice are treated as completed and cannot be rescheduled or refunded.
04Fee Adjustment Advantage
Fee adjustments are not cash refunds and cannot be transferred to another person or business.
05Cancellations by Us
If we need to cancel a confirmed session due to unavoidable circumstances, you may choose a new slot at no extra cost or request a full refund of the session fee.
06Duplicate or Failed Payments
If you are charged twice or a payment fails but the amount is deducted, share the transaction reference with us. After verification, the excess or failed amount will be refunded to the original payment method.
07How to Request
Email info@example.com or WhatsApp +91 00000 00000 with your name, booking date, service and transaction reference. We respond within 3 business days.
08Refund Processing Time
Approved refunds are initiated within 7 working days and credited to the original payment method. Bank or gateway processing may take an additional 5–10 working days.